Special report · AI governance & compliance
Much of the software you already pay for now switches AI on by default. Find out what it's deciding about your customers, before a client or the regulator asks you.
“You didn't choose to become an AI business. Your software did.”
Accounting, CRM, phone and quoting tools now ship AI that scores leads, drafts replies and suggests prices. Most owners only find out what it does when something goes wrong. It shouldn't take a lawyer to use the software you already pay for.
There's no AI Act in Australia. But four existing rules already apply to that AI.
Privacy Act
01Applies to: Over A$3M turnover; health providers of any size; accounting, legal, conveyancing and real-estate firms under the 2026 AML/CTF reforms.
Consumer Law
02Applies to: Every business. No turnover threshold.
Pricing
03Applies to: Anyone who quotes, prices or takes bookings online.
Staff & client data
04Applies to: Employers; firms putting client data into AI tools.
What changes
How it works
Book a 30-minute call
Tell us what software you run. We'll say which rules plausibly apply to you, and whether there's anything worth doing.
We map your AI against the rules
An inventory of the AI in your tools — including features switched on by default — and which of its decisions affect customers, clients or staff.
You get a policy and a disclosure your lawyer can sign off
A short AI use policy for your team, and plain-English privacy-policy wording for the decisions we found.
Thirty minutes: which tools, which rules, and what is worth doing before 10 December. No obligation.
We've published 42 plain-English notes on Australian AI regulation. Every one lists its sources, most of them the regulator or the legislation itself.
Pick a time
All times shown in Australian Eastern Time.
Loading available times…
No. Australia has no AI-specific law for businesses, and the government chose in December 2025 to rely on existing laws plus voluntary guidance instead. Those existing laws — the Privacy Act, the Australian Consumer Law and workplace law — already apply to how you use AI.
Only if your business is covered by the Privacy Act. That generally means turnover above A$3 million, but health-service providers are covered at any size, and accounting, legal, conveyancing and real-estate firms were brought in by the 2026 AML/CTF reforms. The Consumer Law rules on AI marketing and pricing apply to every business regardless of size.
No. CoterieLabs implements AI in businesses. We find where AI is making or shaping decisions, put practical controls around it, and draft wording for your lawyer to review. Anything that needs legal advice goes to your lawyer.
Thirty minutes on which AI tools you use, which rules plausibly apply to your business, and what would be worth doing before 10 December. If there is work worth doing, we scope and quote it before anything starts. There is no obligation.
No. A rough list of the software your business uses helps, but we will work through it with you on the call.
Subscribe
Get each new Field Note on the AI rules and tools that affect Australian businesses, as it publishes.